Two Working Sets of Keys
Two working sets of keys are required at the time the first visit is provided. This is so the pet sitter has a set and an additional set is available at our main office in case there is a key issue. If there are not two keys provided upon first vision, an additional copy will be made and a $5 charge will be added to the client's next service.
Refusal of Service
Absolutely Animals reserves the right to refuse service to anyone. We will not service clients that do not meet minimum standard of pet care, including adequate food, water, shelter, medical treatment, and comfortable confinement. We will not condone or engage in any activities we feel are abusive means of training, including, but not limited to: Food or water deprivation and infliction of physical pain. We will gladly offer our clients assistance and education on pet care in any way possible. However, as pet care professionals, we will report all cases of severe neglect or abuse to the proper authorities.
Pet Sitting
It is our belief that when an owner is out-of-town or unable to see their pets for an extended period of time, that those animals need to be checked on at least once a day. If you entrust us with the well-being of your animals, we will see them enough in a 24-hour period to feel confident that they are healthy, safe, and happy.
Dogs: When owners are away from the home for more than 24 hours, we require that we visit dogs at least twice daily, unless outside-only pets or use of doggy door.
Cats: We require that cats are seen at least once every other day.